Guest Review
What People Say About Us
Tell us, how was your stay?
We value your feedback and would love to hear about your recent stay with us. Your insights help us improve and ensure we provide the best possible experience for our guests. Please take a moment to share your thoughts.
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Travel - We come by group from china tour for holiday we likes this hotel the environment very nice and atmosphere and very friendlly staff helpful Sanipa, we will come next... Read More visit stay in this hotel the restaurant staff Lai and Lela especially Sanipa very good to our group
bin z
June 10, 2024Memories lived forever! - It was my daughters birthday month and we surprised her with a staycation at Pacific Sutera. The minute we walked in, it felt like home away from home. ... Read More Service staff were courteous and friendly. Kids loved the pool experience and made new friends along the way. Enjoyed some snacks and drinks while watching the sunset. What a view indeed! Cafe Boleh was our dinner destination which, the international buffet selections was perfect. To my surprise, they've even arrange a birthday crew to sing along while presenting the scrumptious cake to the birthday girl. Man, how do you beat that kind of service level! Finishing off the day, we went up to Horizon and enjoyed great music by resident DJ. Dozing off in the comfy of our room and I must say, memories like this lived forever. Thank you Pacific Sutera for a wonderful experience XOXO
Brian K
June 11, 2024 -
great place to holiday with family - Facilities, swimming pool were cool and beautiful rooms with great seaview . There was a accommodating staff, willing to help with a smile, friendly and cute. help us to... Read More check in and checkout. Haliza at frontdesk she was very helpful and polite
Nurul Ainie J
June 2, 2024Amazing - We came here For dinner we love the hotel place cozy and good ambience. Good For relaxing and discussion
The service staff the most outstanding they are all friendly... Read More Lela.Trenica.Annnie ,Darwin and especially sanipa she is very courtsy and kind always give a warn smile to us